2 Comments ~ 1 Order
1 Message ~ 1.7 Order
Missing out comments/messages means losing revenue and customers.
Centralized management of customer’s comments/messages with Harafunnel’s social CRM system.
Make the most of each comment/message with Harafunnel Social CRM system
Let the system automatically collect and manage every comment/message on any Fanpages connected and process at one place
Never worry about losing any orders due to missing comments/messages or sales opportunities again
- Manage comments/messages in such a centralized way.
- Automatically sort comments/messages.
- Automatically classify customers into “bought”, “not-bought-yet”, VIP groups, etc
Sell more by truly knowing your customers.
- Manage purchase history.
- Manage favorite products.
- Manage VIP customer.
- Accumulate points for loyal customers.
Triple your deal closing rate
By knowing customers’ engagement history and behavior, your sales staff will also know them better and make good sales decisions.
Always stay in control and optimize your business performance with a detailed, accurate reporting and analysis system.
Every statistic and detail about sales performance, sales per product, orders, sales channels and even staff performance are all gathered in your hands
Create orders and transer them automatically to delivery services within 30 seconds only, even during chat sessions with customers
Increase sales success rate by immediately processing orders. 8 most-popular delivery services in Vietnam are connected, helping you to reduce 30% logistics costs and 70% of operation time.
Smart order management and fast delivery
Accurately handle hundreds of orders with just 1 staff
can take care for thousands of customers at the same time
so let’s release pressure from them
- Your staff may chat and put customers into appropriate scenarios for automate customer care.
- Automatically classify “hard-to-please” customers and transfer to appropriate team for quick processing.
- Release pressure from your staff and let them focus on the important things.
Unlimited number of Fanpages connected